Contact

Have a question about your order, our products, or anything else? Our customer support team is here to assist you and make sure you have the best experience with Nova Pet Co.

We aim to provide helpful, reliable support and will get back to you as soon as possible.

You may also alternatively reach out to us by simply filling in the contact form below.

Email: novapetco@gmail.com
Hours: Monday–Friday, 9:00am–5:00pm NZST
Response Time: We aim to respond to all enquiries within 1–2 business days.

For order enquiries, please include your order number so we can assist you faster.

We appreciate your patience and look forward to assisting you.